What are the differences in mattress sizes?
All mattress sizes are approximations based on each manufacturer and can deviate from the sizes listed below. This is done to ensure your mattress fits your sheets, bedroom furniture, or other accessories. We carry the following sizes:
California King: Approximately 72"W x 84"L
King: Approximately 76"W x 80"L
Queen: Approximately 60"W x 80"L
Full/Double: Approximately 54"W x 75"L
Twin XL: Approximately 39"W x 80"L
Twin: Approximately 39"W x 75"L
Availability by size and mattress thickness varies by model.
Do you offer local delivery?
Yes! We provide fast, reliable local delivery across Syracuse, Webster, New Hartford, Cortland, Oneonta, and Horseheads. Delivery options and times will appear at checkout based on your location.
How long does local delivery take?
Most mattress and furniture orders are delivered within 1–3 business days, depending on availability and your location. You’ll receive updates once your delivery is scheduled.
Do you offer in-store pickup?
Most guests opt for us to handle delivery, but if you want to DIY it, you can pick-up items in store. Many items are available for same-day or next-day pickup from our Liverpool, NY warehouse. If the item is in stock we can usually arrange store pick-up within a couple of days after purchase. Pickup availability is determined by factors such as stock and distance from our Liverpool, NY distribution facility. See store for details.
Can you help me choose the right mattress?
Absolutely. Our team specializes in guiding customers through comfort levels, materials, and sleep styles. You can contact us or visit any of our stores for personalized recommendations.
What is your return policy?
Almost everything we carry qualifies for a 30 Day Comfort Trial. You can read more on our policies page.
Do your mattresses come with a warranty?
Yes. All mattresses we sell include a manufacturer warranty that covers defects for a specific period. Warranty length depends on the model and brand. If you believe you have a warranty defect, you can contact your nearest store for next steps.
Can I track my delivery?
Yes. After placing your order, you will receive delivery updates by email or text. Our team will notify you when your order is scheduled and when it's on the way.
Do you assemble bedroom furniture?
Assembly services may be available for certain items and locations that are purchased from us. Contact us to confirm availability and pricing for your area.
What payment methods do you accept?
We accept major credit cards, Shop Pay, PayPal, most major credit cards, Acima, Wells Fargo, and other secure payment methods during checkout.
How do I contact customer support?
You can reach us through the Contact Us page, by email at info@roomstodayonline.com, or by visiting one of our retail locations. Our team is always ready to help with questions, orders, or delivery assistance.
How do I file a warranty claim?
First thing is first, make sure you locate a copy of your original sales receipt. We are unable to provide copies so put this in a safe place after purchase. Maybe even under your new mattress. Once you have located your receipt, each manufacturer has a different procedure for filing a claim. Most allow you to do this by filling out a short form on their website. Once filed, the manufacturers state the process can take 4-6 weeks. If you have questions about what qualifies for a warranty or if you need assistance filing a claim, feel free to contact us at your local store.
