REAL REVIEWS, REAL PEOPLE

Every review on this page has been submitted by a real, verified Metro Mattress customer on Google and Facebook. In the interest of transparency, we do not alter customer reviews.

OVER 8,500 GOOGLE REVIEWS!

Google Rating
4.8

COMMITTED TO OUR CUSTOMERS

Sonja Andrews-Georger
Sonja Andrews-Georger
23:35 07 Dec 20
I was very happy with my shopping experience at MetroMattress on John Glenn. Gabe was very helpful and we left happy with our purchase. We have purchased from this store before and have always been happy with their customer service!read more
Anthony Tucciarone
Anthony Tucciarone
00:34 26 Nov 20
On line shopping was the way to go for me in today’s world . I was shopping on line today and having it delivered tomorrow . Sales representative was the best ever and informative.read more
Mike Stiner
Mike Stiner
14:50 26 Sep 20
So easy to choose a mattress online. Received a call in less than an hour for delivery. Second time I have gone to Metro Mattress with absolutely no problems. Don't go anywhere else to buy your mattress.read more
Brett Davis
Brett Davis
22:54 19 May 20
I spoke with Steve. He was very friendly and knowledgeable. He answered all my questions and had some great suggestions. I highly recommend this company and Steve especially...thanksread more
Daniel Joslin
Daniel Joslin
22:04 15 Feb 20
We had a wonderful experience buying from Metro mattress. Gina was extremely helpful, and led us to the mattress we wanted. Explaining the differences between all the different makes. I would recommend this be the first stop for anyone looking for a new mattress.read more
Ron Smith
Ron Smith
16:58 08 Feb 20
Great experience! Professional, friendly and helpful without excessive up-sell pressure. Great quality at a great priceread more
Ann Taylor
Ann Taylor
17:35 13 Sep 20
Great Service today!! Mike spent a lot of time with us to uncover what bed would be most comfortable for us. Had us lay on several types and explained how to get the best back support for both of us. Set up quick next day delivery. I’d definitely recommend Mike and Metro Mattressread more
Ms. Cappello
Ms. Cappello
19:01 12 Sep 20
The customer service was amazing! Thank you Michael for working with me and making sure that the mattress fit all my needs. I have back problems and he walked me through each mattress with patience. Highly recommend!read more
William Hall
William Hall
19:51 27 Aug 20
Told John? what we looking for, asked a lot of questions and showed us mattresses and told us the pros and cons of each one. Walked out very satisfied.read more
Zachary Laurange
Zachary Laurange
01:04 06 Jun 20
We had the Pleasure of working with Tommy D at Metro mattress we purchased a mattress, box spring, mattress protector and pillows. The customer service was above and beyond our expectations and we’re walking away with a beautiful new bed and a restful night sleep.read more
Claire Laurange
Claire Laurange
00:17 06 Jun 20
Tommy D provided the best customer service! We brought pillows, mattress, boxspring and mattress protector. He went through the whole thing seamlessly and made use feel very comfortableread more
Betty-Jean Roppolo
Betty-Jean Roppolo
16:37 04 Jun 20
Great experience at Metro Mattress. Tommy D was awesome. Very friendly and knowledgeable. Definitely would recommend this store.read more
Tyler Hoyt
Tyler Hoyt
12:43 29 May 20
Excellent customer service, with a great selection of quality mattresses!
james keegan
james keegan
17:43 26 May 20
Ordered online and was well pleased. Attentive salesfolk, quick delivery, and reasonable prices
Zephan Kash
Zephan Kash
21:08 20 Jan 20
Amber in Ithaca was very specific and detail orientated. I told her my personal health issues and she gave me multiple options on what would be best given my condition. She had a great personality and knew her information very well. Almost fell asleep after finding the perfect fit for me. Thank you so much!!! Give this woman a raise!read more
Eileen Luther
Eileen Luther
17:57 19 Feb 20
Best sales experience in a mattress store. Jason was EXTREMELY knowledgeable about far more than the product he sells. He understands what the right mattress physically should do for you while at the same time understanding the value of the customer’s preferences.read more
Brittney Schlegel
Brittney Schlegel
16:32 08 Feb 20
Stephan was great, in and out in 15 minutes, which was perfect since I had my toddler with me! Awesome bed and I could take it home today!read more
Wayne Matuszyk
Wayne Matuszyk
17:20 05 Jan 20
Staff was very helpful at providing mattress choices that met my needs. Knowledgeable, efficient, and very friendly. Would shop there again.read more
Susan Stone
Susan Stone
18:10 01 Nov 20
Nice selection of mattresses and Terry was very informative on each one. We never felt pressured to purchase. Overall a very good buying experience. Thank you and we can't wait for our new mattress to be delivered!read more
Lorraine Lopez-Janove
Lorraine Lopez-Janove
16:04 31 Oct 20
From the moment we entered Metro Mattress Amber T was attentive to our needs. She was very knowledgeable and responsive. We left very satisfied with the customer care we received. We're glad we visited you first. Thank you, Amber T.read more
Elizach Randelton
Elizach Randelton
21:01 18 Oct 20
We worked with Jeff, and he was wonderful! We've only had hand-me-down mattresses and didn't know anything about what kind of mattress worked best for us. He spent an hour alone just having us try mattresses to figure out which ones we liked. Then, when we went to financing options, we explained what we could and could not do financially. And while I don't understand finances enough to know exactly how he made it work, he bent over backwards to help us keep within our price range. While we were there for at least two hours, it didn't feel long because both Jeff and Amber were chatting with us while we waited on financing and really just made us feel comfortable. All I have left to say is thank you for the hospitality and helping us find a good mattress for us.read more
LENNY 4K
LENNY 4K
18:34 02 Aug 20
Very friendly staff, connect to my family and I on a person level. Also they worked around our budget and helped me find the perfect bed for me!!read more
Dennis Pawlikowski
Dennis Pawlikowski
17:11 01 Aug 20
We bought a mattress set as a gift for a family in need, and the manager was kind and helpful. He made it possible for us to help someone else.read more
Jayson Rancier
Jayson Rancier
16:43 30 Jul 20
The salesperson named Ken was absolutely out of this world helpful. I will never buy another mattress unless I go thru Ken at Metro Mattress. He was very knowledgeable about every mattress.read more
christa kemp
christa kemp
23:07 29 Sep 20
Kathy from Liverpool location was incredibly knowledgeable and took time to find our perfect needs she was extremely friendly and made it easy to find the perfect mattress thank you Kathyread more
Krissy Bryan
Krissy Bryan
20:42 26 Sep 20
From the second we walked in to Metro Mattress in Bayberry Plaza in Liverpool and were greeted by Kathy we knew we were going to get excellent service. She introduced herself and asked what all of our names were. By the time we left there we were besties! She even helped me with a last minute emergency today related to the frames we had bought right before the beds were delivered. The boys got their beds, right on time, with friendly professional service. If you need a mattress go see Kathy and tell all of your friends. Shes the G.O.A.T!!read more
Jonathan Desimone
Jonathan Desimone
13:50 23 Jul 20
The sales lady was very nice and friendly. (Sorry I can't remember her name) It was a very nice and quite atmosphere. We didn't feel pressured, which I like. She helped us find a bed we like. I highly recommend Metro Mattressread more

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