REAL REVIEWS, REAL PEOPLE

Every review on this page has been submitted by a real, verified Metro Mattress customer on Google and Facebook. In the interest of transparency, we do not alter customer reviews.

Sarah Parish
Sarah Parish
00:32 24 Jul 19
First time at Metro Mattress, and I couldn't be more satisfied. Mike took really good care of me. I was in a rush that day, but he understood exactly what I needed and set me up with a mattress in under 20 minutes, stress free! Mike is excellent!read more
Frank L
Frank L
15:19 16 Jul 19
Mike was very helpful in finding us the right bed for us at the store and got us the best deal possible.Bed frame did not come with all the correct parts on delivery but they were willing to go to hardware store to get the necessary parts and complete the setup.read more
Dan Sarlo
Dan Sarlo
00:59 02 Jul 19
It was my first time buying a mattress and I’m glad Mike was there to assist me. He had me try out a variety of mattresses to find a perfect fit and was extremely knowledgeable throughout the entirety of the process. He really simplified things for me and at the end of the day, got me a great deal on my mattress. This was an easy buy! Stay local people! Buy from Mike!read more
Amy Sornberger
Amy Sornberger
16:35 23 Aug 19
Paula helped me find the mattress within my budget and went above and beyond to get the cover to the store I was picking mattress up from, awesome service from start to finish!read more
Annie Simmonds
Annie Simmonds
17:09 21 Aug 19
Really great experience at the Metro Mattress clearance and showroom store! Shawn was very helpful and was able to quickly help us determine what we liked and help us get an amazing clearance deal on a mattress which is exactly what we went there for! I have purchased three mattresses (all of them are still in great condition and used in various places) from this store and it really is the best for all budgets!read more
Kyle Freeman
Kyle Freeman
18:24 11 Aug 19
Very generous and all about ur needs....very good experience for buying my mattress
Josh Peacetree
Josh Peacetree
23:13 18 Jul 19
A quick and painless transaction. I even stopped back 2 days later to add a box spring to my order. My delivery showed up right on time.read more
RCSPTO
RCSPTO
22:01 18 Jul 19
Best place ever. Both Tom’s were willing to give us what we came for (an inexpensive mattress set for use only two times a year). They were not pushy at all. Excellent price and product. We will buy all mattresses here.read more
Clifton Kudlack
Clifton Kudlack
19:40 18 Jul 19
Our experience at Metro Mattress was very pleasant. The manager Tom assisted in finding us the best mattress for our needs and budget. Tom was extremely knowledgeable. I will recommend this store to family and friends. Thanks to Tom at Metro Mattress and pleasant dreams to all.read more
Seren Cody
Seren Cody
21:30 20 Jul 19
I had a really great experience here buying a new mattress. Chuck was very professional and happy to help. I like that he was very patient with me trying to find the right mattress. I recommend coming here for a new mattress.read more
Mary Ann Bynes
Mary Ann Bynes
15:38 23 Jun 19
Have never gone to Metro Mattress before but would definitely go back and recommend it to anyone. Salesperson was very helpful and knowledgeable.read more
Infiniti Greens
Infiniti Greens
17:00 15 Apr 19
Scored a great deal on a floor mattress during their spring mattress sale. Saved about 60% and enjoyed my time in the store. Sales rep was knowledgable and accommodating. Looking forward to sleeping in the new mattress!read more
Vincent Ballistrea
Vincent Ballistrea
13:22 12 Jul 19
My wife needed a new pillow since her old one was causing some neck stress. I worked with Ron and he took the time with different styles and we found one that was a great match for my wife. Great service and I enjoyed working with Ron.read more
Roxann
Roxann
16:45 26 May 19
Great experience! Ron was knowledgeable and friendly. He listened to our needs and concerns and helped us pick the right mattress. Thank you for your help Ron!read more
Sherry Nedrow
Sherry Nedrow
15:10 24 May 19
Ron, the sales person I spoke to was courteous, pleasant, knowledgable and very helpful. One night on my new mattress was all it took to realize it wasn't the right firmness. He was extremely professional and helpful in locating the right one for me to try before I traded...and then set up delivery quickly. Now I love my new Pure Bliss Talalay latex mattress. Thank you!read more
Jon Allen
Jon Allen
18:57 11 Aug 19
I had a great experience! Got chatting with Terri like we were old friends and he was very concerned that we should get the right mattress for us. He didn't care if we were getting a mattress that day, the next, or never; he was just happy and intent on getting us to know what mattress could make us feel happy and healthy. Got a bed right in our price range that my wife and I were surprised by the quality. So good!read more
Alexis Brooks
Alexis Brooks
19:39 29 Jul 19
Terry was very helpful and friendly! Highly recommend here for all your mattress needs. Will be going back!read more
Molly Myers
Molly Myers
16:14 18 Jul 19
Ryan H. was very knowledgeable, and we were in and out in about 10 minutes. Great experience!
Tina Burr
Tina Burr
19:33 28 Jul 19
They have a very large selection of beds to choose from. Mike French is a awesome! He was wonderful to work with. He asked what we were looking for, any specific concerns for sleeping etc. He helped us find the best bed for us. They also have free delivery and set up. I am very happy we choose Metro Mattress !read more
Greg Morris
Greg Morris
20:18 15 Jul 19
Great time. Didn’t think we could find the right combination of quality, price, comfort and delivery. Mike worked it out and we are awaiting delivery and a good nights sleep while while listening to the water and wildlife at our cabin. Great place. Check it out.read more
Will D.
Will D.
13:54 26 Jun 19
Had such a wonderful experience with this store. Mike took the time to show us different mattresses after hearing our concerns and specifications in looking for a new mattress. He gave us enough space to discuss and make our decision without pressure. Highly recommend if you’re looking for a place to buy, this is the right place to go.read more
Jim Chenier
Jim Chenier
19:11 16 Jul 19
Great customer service. Very friendly staff. Lisa really went out of her way for me!
Skylar Hayden
Skylar Hayden
13:55 06 Jul 19
I recently purchased a Queen mattress set from this store and it was the best experience I ever had. When I walked into the Liverpool store on Oswego Road Ken G, the manager was immediately helpful and not in that pushy way that makes you want to avoid shopping in furniture stores. He offered to personally try to find me a mattress that fit my needs and my budget. I am extremely happy with what he found! Ken is the best salesman I have ever dealt with he is very personable and extremely knowledgeable about his mattresses and I never want to buy another mattress from anyone else again! I have already recommended him to family and friends. He is an absolute pleasure to work with and I don’t know how this store could ever live without him.read more
Zachary Shavalier
Zachary Shavalier
20:29 05 Jul 19
Kenny G was Amazing!! He made me more confident in buying a brand new Mattress and I am Recommending that everyone goes to him!!read more
William Karabin
William Karabin
01:32 16 Feb 19
Tanya and Serena were extremely helpful in guiding us into the perfect mattress. Wonderful experience!read more
Luciana Araujo
Luciana Araujo
00:21 06 Jan 19
I was very happy with the service my husband and I received.
Wesley Kipp
Wesley Kipp
00:15 06 Jan 19
Jason did a great job helping my wife and I choose the right bed for us.
Stephanie Crippen
Stephanie Crippen
00:45 28 Jul 19
Just got home from buying a new mattress from Ken at the rt 57 location. He was amazing. Kept us in our price range and was not pushy at all. He made great conversation and made the experience comfortable and easy. I'm so excited to get our new bed this weekend so then my husband can get a good night's sleep. Two thumbs up to Kenread more
Stephanie Zelidon
Stephanie Zelidon
17:46 21 Jul 19
The minute we walked in Ken was enthusiastic and determined to help both me and my mother. He started with my mom. She explained we are in the process of moving and she needed a mattress that’s both and comfortable. Ken started from the beginning and asked her all necessary questions to find the mattress for her. He had her on bed to bed and explained all the differences between the ones she was trying. Then it happened he found one. I on the other hand was thinking of a new mattress and never once thought of leaving with one. He did the same process with me as he did with my mom and the magic happened again. I found one. Needless to say we both left there happy customers with mattresses. Ken went above and beyond to make sure they were affordable along with our pillows. Definitely worth my time and money. He’s amazing! Great job Kenny G!read more
Nicole Rulnick
Nicole Rulnick
17:36 21 Jul 19
I went in hoping to find something to fit my budget and I was greeted with a friendly welcoming smile from Kenny G, the store manager. He was amazing. His first main concern was not my budget but what if any ailments I had so that he could find the bed with the best support for me. Needless to say he found the perfect bed and pillow to fit my budget! I also want to give Steve a shout out. He kept me involved in good conversation while Ken helped my daughter pick out her bed! If you're in the market for a new bed Metro Mattress is the place to go! Thanks guys!read more
Zac Seaver
Zac Seaver
20:10 13 Jan 19
Joey spent a lot of time understanding our needs and testing out different mattress styles. Overall, a great experience.read more
Jennifer Saburro
Jennifer Saburro
17:49 13 Jan 19
Joey was awesome! This was 3rd purchase from Metro Matress. Loved working with Joey. Highly recommend this location and Joey! He was patient, friendly, went the extra mile for us and was pleasant to work with!!read more
David Battaglia
David Battaglia
18:48 05 Jan 19
I had a great experience at Metro mattress with Joey. From him asking me the right questions to figure out me needs, to showing me all potential mattress models. Joey provided me with everything I needed to figure out the perfect mattress for me in a timely manner; while giving me ample time to adjust to each mattress accordingly. I highly recommend doing your mattress shopping at Metro Mattress Schenectady location with Joey!read more

Google Rating
4.7