REAL REVIEWS, REAL PEOPLE

Every review on this page has been submitted by a real, verified Metro Mattress customer on Google and Facebook. In the interest of transparency, we do not alter customer reviews.

Google Rating
4.7
Facebook Rating
4.8
mama bear
mama bear
20:58 16 Apr 18
My son and I had a wonderful shopping experience. Ryan our salesman was very patient and kind in helping choose the right mattress for my 13-year-old son. My son is so excited and cannot wait for his mattress to be delivered. I would definitely recommend anyone going to see Ryan at the John Glenn store.read more
Yvonne Bakowski
Yvonne Bakowski
17:19 12 Mar 18
Loved the salesmanship and delivery service that we received from Metro Mattress. I love my new mattress even more. Don't know why we didn't get a new mattress sooner!!!read more
Joyce Dennington
Joyce Dennington
00:32 22 Feb 18
Great customer service. Great product! Delivered on time and setup in less than 30 minutes. Took the old mattress and box spring away! Love, love, love my new bed!read more
Katie Hammer
Katie Hammer
22:49 27 Mar 18
We had an excellent experience at the Metro Mattress in Glenmont both times we bought a mattress there. The staff is friendly and does not pressure you into buying, providing helpful information about each mattress and advising you on types to try according to your needs. If you need a mattress, go see these folks!read more
Mike Wicks
Mike Wicks
16:14 06 Mar 18
Andrew at the Glenmont Metro Mattress was very helpful in my selection process. He answered any and all questions I had.I didn't have any intention of buying (just shopping) when I entered the store, but I felt so comfortable with the information I was given that I ended up buying a mattress that day and have been loving it since!read more
Rita Ferris
Rita Ferris
22:02 03 Mar 18
Andrew and Kim were very knowledgeable and took the time to help us make the right choice. They made it easy to make this big decision.read more
Jared Fiske
Jared Fiske
15:19 23 Apr 18
My saleswoman was fantastic. I didn't feel pressured, I felt she was extremely knowledgeable, and I thought she was extremely friendly throughout the entire experience. She used personal experiences and feelings when helping us decide on a mattress and I appreciated her honesty.read more
Amy Marron
Amy Marron
17:37 02 Apr 18
Great staff and product. We are very happy with our purchase!
Jenna Waldron
Jenna Waldron
16:55 02 Apr 18
Great customer service! Friendly and knowledgeable about the product. Helpful while answering our many questions about the mattresses. We love our temperpedic mattress!read more
Wanda Turk
Wanda Turk
16:16 17 Apr 18
Sent my husband in to purchase a new set of sheets and the brackets to attache our headboard. Mike was off that day but he still revived great service. Our brackets were not in stock but they were ordered and I was called in just a couple days to let us know they were in and then a couple days after that our original sales man Mike ( the manager) called to make sure all went well. Since we bought our bed we have referred a friend and they are just as happy as we are. Thanks agIng Metro Mattressread more
Lori Donofrio
Lori Donofrio
12:14 10 Apr 18
Amazing staff! So friendly and informative. Really worked with us to find the right mattress in our budget. I would definitely recommend going in to see Terrence and Mike. Delivery guys just as nice and helpful. Thank you ????read more
Ryan Cryptic
Ryan Cryptic
21:47 03 Apr 18
Incredible customer service, Mike and his team has gone above and beyond to meet our budget and comfort. Not your typical sales experience, he's shown all different styles and helped educate each product. Would definitely recommend to anyone.read more
Julie Curcio
Julie Curcio
14:38 20 Apr 18
John C at the Lansing NY store was great to work with, provided superb customer service, and the mattress is very comfortable! Highly recommended!read more
Janeen Orr
Janeen Orr
17:38 16 Feb 18
I showed up after 5pm on a Friday and needed delivery the next day. I was told I needed to have my purchase done by 6pm. With the help of Ron, I decided on a bed and it was delivered the next day. I love my bed and the customer service I received!read more
Kristi NeallyLeh
Kristi NeallyLeh
19:04 02 Jan 18
Staff was great with kids and willing to help find a great mattress within our budget
Test Test5
Test Test5
12:54 11 Apr 18
Terry is a great salesman. Friendly and very helpful. Made my buying a bed much easier
Louie & Shelly Fiorentini
Louie & Shelly Fiorentini
19:44 21 Dec 17
The two gentlemen who work at the Cortland Metro Mattress have been so helpful in buying a mattress, box springs, and bed frame. They showed me everything and we had to decide on our budget needs. Everything was delivered as promised and set up. We are also purchasing a Cool pillow that my wife needs due to hot flashes. If you are buying anything for a bedroom definitely stop and see these two men. You will not be disappointed.read more
Tina Hotaling
Tina Hotaling
12:00 17 Dec 17
I highly recommend Metro Mattress in Cortland NY. The sales people there are wonderful to work with and they know everything about each mattress in the store all you need to do is tell them what type of firmness you are looking for, my husband and I love a very firm mattress and Christopher led us right to the best one they had Thank you Christopher.read more
Tonya Klock
Tonya Klock
12:39 23 Apr 18
My husband and I were there yesterday looking for a bed for our disabled son Bill who is the new guy went out of his way to go through the process of telling us about the beds and he helped us find one that was comfortable and affordable for our son I can't thank him enough for his help In doing this I know my son will have a great night sleep on his new bed thank you again Bill for helping us choose the right one.read more
Katie Kramer
Katie Kramer
01:52 16 Apr 18
Mike French was awesome when helping my husband and I find the perfect mattress. He offered many options to us. Mike is very patient and flexible. He is a great sales rep!!! Not pushy at all and let my husband and I take our time picking what WE wanted. Thank you for the awesome experience! Our mattress shows up tomorrow woohoo!!! -The Holmesread more
Mallory Flynn
Mallory Flynn
21:22 03 Apr 18
The salesman was great to work with. Free delivery, and only $20 to take our old bed. Over all great experience.read more
Alicia Knight
Alicia Knight
02:33 09 Apr 18
Great salesman (Ken G. rt 31). Great service and very knowledgeable.
joanne earl
joanne earl
00:26 20 Feb 18
It was a wonderful experience the staff was extremely helpful and I love my mattress
Stephanie Denny
Stephanie Denny
14:27 13 Feb 18
Drivers kept us very up to date regarding delivery. Very professional and courteous! We love the mattress we bought for our daughter as well! Can’t wait to come back to purchase our TempurPedic!!!read more