FAST PRIORITY SCHEDULING! Delivery will be scheduled for our Next Day Service or within 1-2 days depending on your location. We will call you to set up the earliest available delivery date.
Helping our customers sleep better!
22:39 09 Aug 18
The first salesman took me around the entire store, trying every bed sometimes twice until I landed on the one I liked. He was very helpful and didn't try to sell me anything I didn't want or need. Getting the money together was another thing so I couldn't make the purchase that day. When I made it back in I dealt with the manager and he too was awesome. I had cash in hand and he still took me through the process and made sure that I understood everything I was getting, being my first bed purchase and all. Such a great team there. Excellent customer service and no unnecessary attempts to sell me anything but what I asked for.read more
01:24 18 Jul 18
Amazing customer service! Terry was not pushy but very informative and helpful. Answered all my questions and had a great personality!
17:10 02 Jul 18
This was our second purchase with Metro Mattress in Cortland, NY. We purchased a bed in 2006 and decided it was time to replace with a new one. Terry is awesome and walked us through the process (again) and helped us decide on the right mattress for our needs.read more
17:18 01 Sep 18
Employees are very helpful and knowledgeable about beds and what kind of bed might be best for your needs. They also respected the budget I want to stay in and didn’t try to upsell me. I would really recommend going to metro mattress to anyone in the market.read more
00:44 21 Aug 18
Gabe was very helpful after I told him what I wanted and price range. Was in and out of store in about 15 mins if that with exactly what I wanted. Overall a very positive experience and would recommend this location.read more
22:04 20 Aug 18
Gabe, my metro mattress salesman in Cicero NY was helpful, informative and not pushy! I’m so pleased with my experience and will definitely be back
00:51 07 Aug 18
Very pleasant experience with the store manager. Made buying informative and easy. We didn't feel pressured to buy and they had a good deal for us within our budget!read more
23:39 30 Jul 18
Mike was very friendly and knowledgeable. He showed and told us about all the mattresses . I would highly recommend Metro Mattress .
03:00 28 Jul 18
Our sales professional Matt was wonderful! Took my 90 year old aunt out to find a mattress. Matt listen to her needs and took a lot of time to explain everything. Very impressive and would definitely shop at Metro Mattress again.read more
13:49 13 Aug 18
Products were beautiful but prices were way too expensive!
12:47 13 Aug 18
Outstanding service. Excellent selection. Will shop there again.
00:58 03 Aug 18
I came only to purchase a metal bed frame. Salesman was very personable and helpful. He didn't try to push any products on me, which I really appreciated. He did though, give me additional info on other products that may interest me, which was actually very helpful. He didn't push anything on me, but had a perfect combo of listening and trying to make suggestions. I will def be back when I am ready for a new bed. I also had my youngest daughter with me, and he was very understanding and helpful with her, kept her engaged and occupied. I really appreciated how amazing of a worker he was. I got my frame home and was able to assemble it in just a few minutes. Amazing service and product!!read more
21:13 22 Aug 18
Tom was a great salesman. Knowledgeable, personable, and never pushy. Thanks for the great service.
20:32 19 Aug 18
Paula and Zach made mattress shopping easy and informative. No high pressure for a purchase, however they gave us verbal and written information to help us make a decision. Thanks!read more
02:01 17 Aug 18
Nice informative presentation of the technological advances in mattresses. We weren't rushed and had ample time to compare various products. We spent a little more than we planned but we'll never need to purchase another mattress.read more
18:26 29 Jul 18
Sales associate was very accommodating and delivery was prompt and extremely easy. They went above and beyond.
14:05 16 Jul 18
Good customer service without much pressure or haggling. Great delivery, quick and on time. The staff at the show room and the delivery were great.
20:14 12 Jul 18
Jason was very helpful and knowledgeable and got a great bed for a great deal!
15:09 23 Jul 18
We received great service and amazingly fast delivery. So far we love the mattress!
16:57 11 Jul 18
I loved going there, was just looking and Justin gave me space and time. I wound up buying that day. Was really leaning towards a sleep number but found my new bed here.Would recommend to anyone looking for a new bef.read more
12:49 22 May 18
Great Experience, Justin and Joe were knowledgable and courteous. Thank You