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Helping our customers sleep better!

amanda tepfer
amanda tepfer
01:24 18 Jul 18
Amazing customer service! Terry was not pushy but very informative and helpful. Answered all my questions and had a great personality!
Shelley Massery
Shelley Massery
17:10 02 Jul 18
This was our second purchase with Metro Mattress in Cortland, NY. We purchased a bed in 2006 and decided it was time to replace with a new one. Terry is awesome and walked us through the process (again) and helped us decide on the right mattress for our needs.read more
Eric Szymczak
Eric Szymczak
14:41 26 Jun 18
Great experience, got a great mattress, for a reasonable price. Never felt pressured. Had it in my house and set up free of charge in less then 24 hoursread more
Tiffany Seeland
Tiffany Seeland
20:36 15 Jul 18
The experience was VERY easy, Gabe is incredibly knowledgeable and put no pressure on me at all. Thank GOODNESS for zero financing! : ) And the free pillows are amazing, too!read more
Ayiana Crabtree
Ayiana Crabtree
15:20 10 Jul 18
Kesaan at the Cicero store was very helpful, not only in helping me choose a bed, but also in helping make it affordable. Great customer service and my family will definitely shop here again.The delivery was on time and set up was quick. The guys were friendly and professional.read more
Norma Donovan
Norma Donovan
10:16 24 May 18
Gabe was super helpful and friendly. No pressure to make a purchase. Found the perfect mattress for my mother.

mike walton
mike walton
02:48 19 Jun 18
The sales associate Mike did a great job not pressuring us on buying. He asked questions and paid attention to our feedback on each mattress we tried until we found one we really liked. Great job.read more
Holly Provencher
Holly Provencher
22:40 07 May 18
AWESOME AWESOME AWESOME! If you need a bed for a good price, they know how to hook you up! Very very helpful and know what you want or looking for! Wouldn’t ever screw you over!read more
Rachel Caylor
Rachel Caylor
14:43 25 Apr 18
Mike, the store manager, assisted us with our purchase and from the moment we walked in the door we knew we’d buy our mattress from his store. He was the kindest, most relatable salesman. He listened to us, made suggestions based off what we told him and ensured we stayed in our price range.read more
Suzanne Merritt
Suzanne Merritt
19:42 03 Jul 18
Excellent service and the mattress we bought is perfect!!
Mary Kane
Mary Kane
23:33 14 Jun 18
Very professional and high quality merchandise delivery men were promoted and also professional
diane englert
diane englert
16:52 29 Mar 18
Exceptional service from Brad and Ron. They went the extra mile to meet our special circumstances, financial concerns etc. Very impressed!
Brianna O'Keefe
Brianna O'Keefe
18:47 09 Jul 18
Jordan was awesome, incredibly helpful and very patient! We had a good idea of a mattress we had tried out previously, but after listening to what we were looking for in a mattress, Jordon had us test several others. We ended up going with something completely different! Very happy with the financing options as well.read more
Russell Mitchell
Russell Mitchell
15:22 29 May 18
Paula was very helpful at choosing a mattress for my girlfriend and I. She was patience and listened well. She wanted to make sure we were comfortable on our new mattress and budget.read more
Debra Martin
Debra Martin
17:17 12 May 18
My husband and I recently purchased a mattress and movable base from the Wolf Road Metro Mattress store and we couldn't be happier with our new ProAdapt King Size mattress. Dom spent about 2 hours with us asking us questions and showing us various mattresses in order to find out the best one for us. Paula also was there to assist us and answer questions and with their help and patience - we found our perfect mattress. Never once did we feel pressured to purchase a mattress, Dom and Paula just professionally and courteously helped us to find that one perfect mattress for us. At the delivery- well we couldn't have asked for a better delivery person than Dwayne! He managed to get up our long country driveway with his truck and then proceeded to take our our old mattress and set up our new one. He was friendly, professional and very polite. He made the delivery experience an enjoyable one. We will definitely be recommending Metro Mattress, and the Wold Road store in Colonie specifically, to all of our friends and family. We also hope that if we ever need to get anything delivered in the future - that we are lucky enough to have Dwayne assigned to our delivery! Thank you Metro Mattress for a great experience.read more

Minita Megan
Minita Megan
14:05 16 Jul 18
Good customer service without much pressure or haggling. Great delivery, quick and on time. The staff at the show room and the delivery were great.
Hannah Dahlgren
Hannah Dahlgren
20:14 12 Jul 18
Jason was very helpful and knowledgeable and got a great bed for a great deal!
Michelle LoPresti
Michelle LoPresti
16:05 12 Jul 18
Jason was very patient and helpful It was a great experience and I would highly recommend going there.
Ann skinner
Ann skinner
16:57 11 Jul 18
I loved going there, was just looking and Justin gave me space and time. I wound up buying that day. Was really leaning towards a sleep number but found my new bed here.Would recommend to anyone looking for a new bef.read more
John VanAuker
John VanAuker
12:49 22 May 18
Great Experience, Justin and Joe were knowledgable and courteous. Thank You
Holli Gage
Holli Gage
20:49 23 Apr 18
We had a great experience at the Canandaigua location. Joe Knight helped us out tremendously. We told him exactly what we wanted and he came through 100% !!read more