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Helping our customers sleep better!

Charlie Borden
Charlie Borden
00:58 19 Oct 18
If and when we buy a mattress, it will be from Andrew! One of the most well informed salesman we have dealt with, Period! Above and beyond that, he made it a funny and enjoyable experience. Let’s face it, it’s buying a mattress. 11 out of 10 for us!!!!What an asset this young man is for your company. If I had my own business, I would hire him in a second!!!read more
Mitch Seamans
Mitch Seamans
00:05 22 Sep 18
Terry and Andrew at the Cortland store were very knowledgeable and answered our questions about multiple mattresses. They helped us get a great deal and find the best product to meet our needs. Can't wait to get our new bed!read more
justin dowsland
justin dowsland
23:27 14 Sep 18
I am very pleased with my mattress buying experience. Aaron Hughes was my salesman and was very thorough. He took the time to let me try out many different mattresses until I was absolutely sure which one I wanted. I definitely made the right choice. I was even able to set up very manageable monthly payments as well.read more
Joe G.
Joe G.
20:56 28 Oct 18
Sean was well nature’s and extremely helpful. He worked with us to get the best deal possible. He’s the type of person who works well with people. Very pleasant to work with.read more
Josie Pino
Josie Pino
18:04 16 Oct 18
Warm greeting, knowledgeable and very helpful employees. I feel a little expensive but I will admit you DO get what you pay for. Very happy with all products purchases.read more
Christine McGee
Christine McGee
23:03 29 Sep 18
I visited the store today without any intention of buying. I simply wanted information on the mattresses you carried and prices, then I planned on going directly to a nearby competitor to do the same. There were also 2 other places I intended on checking before I made my decision. But when I entered Metro Mattress I was immediately greeted by Gabe. I have never encountered such a patient sales representative. He put up with all my questions, took the time to understand what I needed in a mattress and was very patient with a customer who was a genuine pain in the neck, me. He knew I was shopping around, yet he spent a lot of time showing me mattresses that suited my needs and even explained construction to me. He put a mattress I liked on an adjustable base for me and even put a cover on it when I complained I didn't like the indentations on the top. It did make a difference like he said. I was planning on leaving after that but knowing sales I knew he would push to get me to buy. I was not planning on buying today, I didn't even bring my checkbook. He had previously explained the high quality of the mattress I liked and the warranty. He offered me what I considered a good price including the adjustable base I liked, so I decided to purchase the set even though I was not planning on buying today. I should tell you I bought from this same store 15 years ago, he checked on the computer, but this visit was entirely different. Gabe is a wonderful and knowledgeable salesman and represents your company with integrity. I really was not going to buy today and I did not feel pressured to do so. I simply liked the mattress and the deal he offered me so I went ahead and bought. I would highly recommend Gabe to others.read more

Alicia Eddy
Alicia Eddy
21:51 09 Oct 18
We had a great experience shopping for a mattress at the Watertown location. The manager Mr. French was very helpful and kind. Thank you!
Daniel Parks
Daniel Parks
18:21 14 Sep 18
Garry was very helpful and professional, he took the time to help us find what we needed and the products are of good quality. We're very satisfied.
Samanta Chan
Samanta Chan
00:51 07 Aug 18
Very pleasant experience with the store manager. Made buying informative and easy. We didn't feel pressured to buy and they had a good deal for us within our budget!read more
LA Marie
LA Marie
16:51 31 Oct 18
We've been shopping for a mattress for two years now and each time, Brad has been incredibly patient and knowledgeable with us! He understood what a big decision it is and was able to guide us in the right direction and answer all the questions I had. (I had a ton!) We finally settled on a great Temperpedic! We will have to purchase a few twin mattresses come spring time and will be coming back!read more
Seal Rite Now
Seal Rite Now
20:50 30 Oct 18
Had a wonderful experience shopping for a new mattress today. The associate John is a wealth of knowledge and really listened to our concerns and needs. I highly recommend to anyone in the market for a new mattress to give Metro Matress a try. The selections & prices are hard to beat. Thank you again.read more
Adrienne Fitzgerald
Adrienne Fitzgerald
14:16 25 Oct 18
We had an excellent experience at metro Matress! Brad is great ! Super helpful and very friendly ! We bought our bed from him and went back to buy my sons bed from him also! I would definitely recommend going to see him !!read more
Marva Franklin
Marva Franklin
18:38 23 Oct 18
All went well with the delivery.The experience at the store was also excellent.SALES person well educated and.provided professional service. My only concern is the expansion of the mattress to normal SIZE 10.5 INCHread more
Karen Leary
Karen Leary
12:48 18 Sep 18
This was my first time shopping with Metro Mattress and I was more than pleased by the level of customer service that was provided. The sales representatives were extremely knowledgeable which made it easy to decide which mattress was best for me. I've been sleeping much better since getting the mattress which confirms I made the right choice, both in the mattress and in going to Metro Mattress in the first place.read more
Caitlin Cranker
Caitlin Cranker
16:54 01 Sep 18
Paula took the time to help me twice this week. She answered every question and helped me get exactly what I needed. I also appreciated Zack' s assistance. Both were professional and friendly!read more

Mark Wagner
Mark Wagner
15:22 16 Sep 18
Jason was extremely helpful in choosing the right matress for us. He spent over an hour and a half with us showing us and explaining what the difference is between matresses.read more
Amanda Shelburne
Amanda Shelburne
18:26 29 Jul 18
Sales associate was very accommodating and delivery was prompt and extremely easy. They went above and beyond.
Minita Megan
Minita Megan
14:05 16 Jul 18
Good customer service without much pressure or haggling. Great delivery, quick and on time. The staff at the show room and the delivery were great.
Wayne Combs
Wayne Combs
14:17 15 Nov 18
We were very satisfied with the sales people and the service we experienced.👍
Jim Miller
Jim Miller
13:02 07 Nov 18
Everyone was very helpful in providing the best matress for me especially the regional manager Justin Bisson. He is very professional but at the same very friendly!read more
tearra d
tearra d
13:05 22 Oct 18
Steve was wonderful! We went in for a new mattress and we came out with a great deal.