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Helping our customers sleep better!

PJ Gailor
PJ Gailor
22:39 09 Aug 18
The first salesman took me around the entire store, trying every bed sometimes twice until I landed on the one I liked. He was very helpful and didn't try to sell me anything I didn't want or need. Getting the money together was another thing so I couldn't make the purchase that day. When I made it back in I dealt with the manager and he too was awesome. I had cash in hand and he still took me through the process and made sure that I understood everything I was getting, being my first bed purchase and all. Such a great team there. Excellent customer service and no unnecessary attempts to sell me anything but what I asked for.read more
amanda tepfer
amanda tepfer
01:24 18 Jul 18
Amazing customer service! Terry was not pushy but very informative and helpful. Answered all my questions and had a great personality!
Shelley Massery
Shelley Massery
17:10 02 Jul 18
This was our second purchase with Metro Mattress in Cortland, NY. We purchased a bed in 2006 and decided it was time to replace with a new one. Terry is awesome and walked us through the process (again) and helped us decide on the right mattress for our needs.read more
Brooke Szabo
Brooke Szabo
17:18 01 Sep 18
Employees are very helpful and knowledgeable about beds and what kind of bed might be best for your needs. They also respected the budget I want to stay in and didn’t try to upsell me. I would really recommend going to metro mattress to anyone in the market.read more
Mandy B
Mandy B
00:44 21 Aug 18
Gabe was very helpful after I told him what I wanted and price range. Was in and out of store in about 15 mins if that with exactly what I wanted. Overall a very positive experience and would recommend this location.read more
Carly Fowler
Carly Fowler
22:04 20 Aug 18
Gabe, my metro mattress salesman in Cicero NY was helpful, informative and not pushy! I’m so pleased with my experience and will definitely be back

Samanta Chan
Samanta Chan
00:51 07 Aug 18
Very pleasant experience with the store manager. Made buying informative and easy. We didn't feel pressured to buy and they had a good deal for us within our budget!read more
Chris Kelly
Chris Kelly
23:39 30 Jul 18
Mike was very friendly and knowledgeable. He showed and told us about all the mattresses . I would highly recommend Metro Mattress .
Kevin Ridgeway
Kevin Ridgeway
03:00 28 Jul 18
Our sales professional Matt was wonderful! Took my 90 year old aunt out to find a mattress. Matt listen to her needs and took a lot of time to explain everything. Very impressive and would definitely shop at Metro Mattress again.read more
Shannon Hockwater
Shannon Hockwater
13:49 13 Aug 18
Products were beautiful but prices were way too expensive!
Jerry S
Jerry S
12:47 13 Aug 18
Outstanding service. Excellent selection. Will shop there again.
krista Worlock
krista Worlock
00:58 03 Aug 18
I came only to purchase a metal bed frame. Salesman was very personable and helpful. He didn't try to push any products on me, which I really appreciated. He did though, give me additional info on other products that may interest me, which was actually very helpful. He didn't push anything on me, but had a perfect combo of listening and trying to make suggestions. I will def be back when I am ready for a new bed. I also had my youngest daughter with me, and he was very understanding and helpful with her, kept her engaged and occupied. I really appreciated how amazing of a worker he was. I got my frame home and was able to assemble it in just a few minutes. Amazing service and product!!read more
Craig Abel
Craig Abel
21:13 22 Aug 18
Tom was a great salesman. Knowledgeable, personable, and never pushy. Thanks for the great service.
Margaret Newman
Margaret Newman
20:32 19 Aug 18
Paula and Zach made mattress shopping easy and informative. No high pressure for a purchase, however they gave us verbal and written information to help us make a decision. Thanks!read more
Tim Barry
Tim Barry
02:01 17 Aug 18
Nice informative presentation of the technological advances in mattresses. We weren't rushed and had ample time to compare various products. We spent a little more than we planned but we'll never need to purchase another mattress.read more

Amanda Shelburne
Amanda Shelburne
18:26 29 Jul 18
Sales associate was very accommodating and delivery was prompt and extremely easy. They went above and beyond.
Minita Megan
Minita Megan
14:05 16 Jul 18
Good customer service without much pressure or haggling. Great delivery, quick and on time. The staff at the show room and the delivery were great.
Hannah Dahlgren
Hannah Dahlgren
20:14 12 Jul 18
Jason was very helpful and knowledgeable and got a great bed for a great deal!
Terri Clark
Terri Clark
15:09 23 Jul 18
We received great service and amazingly fast delivery. So far we love the mattress!
Ann skinner
Ann skinner
16:57 11 Jul 18
I loved going there, was just looking and Justin gave me space and time. I wound up buying that day. Was really leaning towards a sleep number but found my new bed here.Would recommend to anyone looking for a new bef.read more
John VanAuker
John VanAuker
12:49 22 May 18
Great Experience, Justin and Joe were knowledgable and courteous. Thank You