Synchrony Bank- Primary Finance Option
Thank you for choosing Metro Mattress. Metro Mattress financing is provided to you by Synchrony Bank as an added convenience. If approved online, simply bring your approved application, account number and photo identification to the Metro Mattress nearest you. Applying online will save you time and allow you to shop for your new mattress set knowing your approved credit limit.* Call or visit a Metro Mattress store location for complete details.
*Minimum monthly payments required. Subject to Credit Approval. See store for details.
Frequently Asked Questions
Who do I contact for general questions about a Synchrony Bank account or about my online credit application?
Call Synchrony Bank at 1-866-423-3796 or write to:
PO Box 981064
EL Paso, TX 79998-1064
You should receive your credit card 10 to 14 business day after the application is approved by Synchrony Bank.
Do I have to wait to receive my Metro Mattress Preferred Customer Credit Card before I can make a purchase?
No. If your application is approved, you may visit the store to make or finalize your purchase with your account. If your credit application is approved, you will receive confirmation with your account number and credit limit. Simply print off the page with your account number and credit limit and utilize that until you receive your card in the mail.
If I have forgotten my Metro Mattress Preferred Customer Credit Card can I still charge purchases to my account?
Absolutely. As long as you have available credit you may still charge purchases to your account. You will be required to provide photo identification in order to verify your information before processing a charge on your Metro Mattress Preferred Customer Credit Card.
You should expect to receive your first billing statement 30 - 45 days after receipt of your merchandise. If you do not receive your billing statement within this time please contact Synchrony Bank Customer Service at 1-866-423-3796.
Your payment due date is listed on your individual billing statement. If you require further assistance, please contact Synchrony Bank Customer Service at 1-866-423-3796.
Payments are to be sent directly to Synchrony Bank:
For Regular Mail: Synchrony Bank
PO Box 981064
El Paso, TX 79998-1064
You may request a credit limit increase by contacting Synchrony Bank Customer Service at 1-866-423-3796.
Contact Synchrony Bank Customer Service immediately at 1-866-423-3796.