GE Capital Retail Bank

GE Capital Retail Bank- Primary Finance Option

Thank you for choosing Metro Mattress. Metro Mattress financing is provided to you by GE Capital Retail Bank as an added convenience. If approved online, simply bring your approved application, account number and photo identification to the Metro Mattress nearest you. Applying online will save you time and allow you to shop for your new mattress set knowing your approved credit limit.* Call or visit a Metro Mattress store location for complete details.

*Minimum monthly payments required. See store for details.

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Frequently Asked Questions

Who do I contact for general questions about a GE Capital Retail Bank account or about my online credit application?

Call GE Capital Retail Bank at 1-866-423-3796 or write to:

GE Capital Retail Bank
PO Box 981064
EL Paso, TX 79998-1064

Once approved when will I receive my Metro Mattress Preferred Customer Credit Card in the mail?

You should receive your credit card 10 to 14 business day after the application is approved by GE Capital Retail Bank.

Do I have to wait to receive my Metro Mattress Preferred Customer Credit Card before I can make a purchase?

No. If your application is approved, you may visit the store to make or finalize your purchase with your account. If your credit application is approved, you will receive confirmation with your account number and credit limit. Simply print off the page with your account number and credit limit and utilize that until you receive your card in the mail.

If I have forgotten my Metro Mattress Preferred Customer Credit Card can I still charge purchases to my account?

Absolutely. As long as you have available credit you may still charge purchases to your account. You will be required to provide photo identification in order to verify your information before processing a charge on your Metro Mattress Preferred Customer Credit Card.

When will I receive my first billing statement?

You should expect to receive your first billing statement 30 - 45 days after receipt of your merchandise. If you do not receive your billing statement within this time please contact GE Capital
Retail Bank Customer Service at 1-866-423-3796.

When is my payment due?

Your payment due date is listed on your individual billing statement. If you require further assistance, please contact GE Capital Retail Bank Customer Service at 1-866-423-3796.

Where do I send my payment?

Payments are to be sent directly to GE Capital Retail Bank:

For Regular Mail: GE Capital Retail Bank
PO Box 981064
El Paso, TX 79998-1064

How do I request a Credit Limit increase?

You may request a credit limit increase by contacting GE Capital Retail Bank Customer Service at 1-866-423-3796.

What should I do if my Metro Mattress Preferred Customer Credit Card is lost or stolen?

Contact GE Capital Retail Bank Customer Service immediately at 1-866-423-3796.

 

The Metro Mattress Difference

Your LinkMetro Mattress offers a wide array of Financing Options for Qualified Buyers.  And we now offer a No Credit Needed financing option for those customers with a complicated credit history.